We had six windows in need of replacement, including complicated jobs such as a large bow window and a large picture window in the basement framed by the concrete foundation. We initially got three quotes, including from Chris Scott, who was kind enough to come out the day before he left for a family vacation. Ultimately, we decided to go with Scott's, who handled everything very well. Chris, his father Gene, and his crew of Don and Jake were always punctual, communicative, and friendly. I felt they looked out for us; a small example was when the dumpster delivery driver placed the dumpster at the end of our driveway, blocking us out. When Don arrived, he called the driver back to move the dumpster closer to the garage so that we could use the driveway while the job was still ongoing. The new windows were installed very well, and were very satisfied with the final result.